Insurance Restoration Contractor for Texas Condos and Apartments
From emergency protection to final reconstruction, built around your claim and your residents
After a major loss, a board or owner has two jobs at once: protect the building and work through the claim. Shepperd Construction is an insurance restoration contractor for multifamily and commercial properties across Texas, handling emergency protection, shoring, claim scopes, and the reconstruction that follows.
- Emergency Protection & Shoring
- Actionable Cost of Repair Estimates
- No-Obligation Consultation
Insurance restoration returns an insured building to its pre-loss condition after an event such as a storm, fire, or water loss. It covers emergency protection, documenting the damage, building a repair scope the carrier can review, and completing the reconstruction.
Protect the Building, Then Rebuild It Right
The first days after a loss decide how far the damage spreads. Temporary water protection, shoring of unstable areas, and clear documentation keep a bad event from becoming a worse one, and they give the adjuster and engineer an accurate picture of what happened.
Our insurance restoration services cover both phases. We stabilize the property, work alongside the adjuster, the engineer, and your own advisors, then rebuild to the approved scope. Our article on preferred vendors versus independent contractors explains why many boards choose their own contractor.
Stabilize First
Temporary water protection and shoring limit further damage while the claim is opened.
Scopes Carriers Can Review
Line-item scopes and photos organized so the adjuster can follow every item.
One Team Start to Finish
The crew that protects the building is the crew that rebuilds it.
When to Call an Insurance Restoration Contractor
Call as soon as the building is safe to enter. Typical situations include:
- Roof or envelope damage letting water into occupied units
- Partial collapse or damaged structure that needs shoring
- Burst pipes and water loss across several units
- Fire damage once the mitigation company has finished
- Hail or wind damage across multiple buildings
- A carrier scope that seems to miss damage
- An approved claim that needs a contractor to rebuild
Our guide on maximizing an HOA insurance payout for reconstruction covers what boards should document early.
How the Restoration Process Works
Every claim follows the policy, but the construction side is consistent. We protect the building, document the damage with photos and measurements, and support the engineer when the cause or extent of the damage needs to be confirmed. That matters most when a carrier questions whether damage is from the event or from pre-existing defects.
From there, we build a repair scope the adjuster can review line by line, then reconstruct to the approved scope. When hidden damage appears during the work, we document it before it is covered so it can be added to the claim.
Who We Work With After a Loss
Insurance restoration involves several parties with different roles. We keep each of them informed.
HOA Boards & Property Managers
Emergency response, resident notices, and one point of contact through the claim. See our HOA work.
Adjusters & Engineers
Clear documentation, measurements, and access so damage can be assessed accurately.
Owners & Risk Managers
Scopes and schedules that keep buildings operating while repairs move forward.
Insurance Restoration Services We Provide
Our services cover the construction side of a claim, from the first call to the final walkthrough.
Emergency Protection
Temporary roofing, tarping, and water protection to stop further damage.
Emergency Shoring
Temporary shoring for unstable structure after a loss.
Damage Documentation
Photos, measurements, and notes organized for the adjuster and engineer.
Repair Scopes & Estimates
Line-item scopes and cost of repair estimates for carrier review.
Hidden Damage Reporting
Concealed damage documented before it is covered up.
Structural Reconstruction
Damaged framing and structure rebuilt to the engineer's design.
Envelope & Roof Rebuilds
Roofs, cladding, windows, and flashing restored after the loss.
Interior Reconstruction
Drywall, finishes, and units rebuilt so residents can return.
How a Restoration Project Runs
Claims move at different speeds, but the construction sequence stays the same.
We protect the building, shore unstable areas, and document conditions as found.
We work with the adjuster and engineer to define the damage and build a repair scope.
Approved work is phased around residents, with hidden damage reported as it is found.
The finished work is walked with the board or owner, and the project record is handed over.
Why Boards Choose Shepperd After a Loss
- 12 Years of Experience
- 500 Projects Completed
- Offices in Dallas, Austin & San Antonio
- 100% Licensed & Insured
Insurance Restoration Across Texas
Dallas
Restoration after insured losses for condos and apartments across the DFW Metroplex.
Fort Worth
Hail, wind, and tornado damage restoration across Fort Worth and Tarrant County.
Austin
Insurance restoration for multifamily and commercial buildings in Central Texas.
San Antonio
Restoration after severe weather and water losses across South Texas.
Related Services
Every loss is different. These pages cover the most common types of damage we rebuild.
Storm Damage Restoration
Hail, wind, and winter storm damage repaired on multifamily and commercial buildings.
Water Damage Reconstruction
Rebuilding framing, drywall, and finishes after a leak, flood, or pipe break.
Frequently Asked Questions
An insurance restoration contractor protects a damaged building, documents the loss, builds a repair scope the carrier can review, and completes the reconstruction. On multifamily properties that work is planned around residents who are still living on site.
In most cases, the policyholder chooses the contractor, but check your policy and talk to your advisors. Our article on preferred vendors versus independent contractors covers the trade-offs.
Make sure everyone is safe, notify the carrier, and stop further damage with temporary protection. Photograph everything before anything is removed, and keep a record of every decision and expense from the first day.
Yes. We meet adjusters and engineers on site, provide access and documentation, and organize our scopes so each item can be reviewed against the damage. Coverage decisions remain between you and your carrier.
We stop, document it with photos and measurements, and share it with the board and adjuster before it is covered, so it can be reviewed and added to the claim where appropriate.
Often, yes. Unaffected units usually stay occupied while damaged areas are protected and rebuilt. We plan access and resident notices with the board or manager from the start.
Yes. When a loss leaves structure unstable, we install temporary shoring so the building can be secured, assessed by the engineer, and safely repaired.
We serve properties across Texas, with teams in Dallas, Fort Worth, Austin, and San Antonio.
Start Your Restoration
Tell us what happened and where the claim stands
Share the property type, what happened, and any adjuster or engineer reports you already have. We will help protect the building and plan the rebuild. Prefer to talk first? Use our contact page.
- Emergency Protection & Shoring
- Actionable Cost of Repair Estimates
- No-Obligation Consultation